How to Take Minutes at a Client Interview
Below is an example of minutes from a fictitious client interview.
I am employed as the manager of Merogate Bus Company, Spittal Gate Garage, Priors Road.
The company pays for Driver training courses for employees, which costs £1000.00, with an additional £100.00 to cover for expenses paid out during the course. The course lasts for one week, and involves all aspects of driver training. At the end of the course, if the employee passes, then they are employed as a driver of public service vehicles. It is a pre-requisite, that the course is attended and passed.
Part of the conditions for acceptance and attendance on the course the employee, agrees not seek further employment with any other company for a period of two years.
These conditions of service have been in existence since 1991.
Louis Sandwell commenced the driving course on 31st March 2008, prior to which he had read and signed the terms and conditions of employment. Sandwell’s previous experience within the driving industry included private hire, and HGV, he subsequently passed and as a result commenced full time employment with the company on 14th April 2008.
Sandwell worked for the company for nearly 4 months. At no time during this period was I or other members of the management team made aware of any problems by Sandwell.
Sandwell last attended work on 4th August 2008, again I am unaware of any problems on this day. It is expected and covered within the terms of employment that if for any reason an employee cannot attend work then the company should be informed as soon as practicable.
On 9th August 2008, Alex Riley who is employed as a garage Inspector, and assistant manager of the company, informed me that Sandwell had not been turning up for work. I was angry with Riley that he had not told me sooner. Riley also informed me that he visited the home address of Sandwell, and although he did not speak to him could clearly see him through the window of the property.
On 11th August 2008 as is company policy I sent a warning letter to Sandwell by 1st class post warning him that he should contact me as a matter of urgency about his absence from work, if no reply was received then further action would be taken.
No reply was received therefore on 12th August 2008; a letter was drafted informing Sandwell that he was dismissed from the company. The letter was given to Riley to hand deliver.
The company now wishes to recover the £1100, from Sandwell, which covers the cost of course and expenses, as I feel there has been a breach of contract on the part of Sandwell.
I am willing to attend court in relation to this matter.